Returns & Exchanges

At Quad Lock, we stand by the quality of our mounting solutions and offer a 30-day money-back guarantee for all orders. If you are not completely satisfied with your purchase, you can return your items in their original packaging for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to start the process and receive a return authorization.

• 2.
  Prepare Your Package

  Securely pack your Quad Lock gear in its original retail packaging, ensuring all components, mounts, and accessories are included.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at any authorized carrier location to be sent back to our warehouse.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned items, we will process your refund to the original payment method or ship out your requested exchange within 5 business days.